If you haven’t heard from a creator in 3+ days, we recommend sending them another message on the dashboard. If you still don’t hear back, wait another 1-2 days then:
- Send them a DM on Instagram or TikTok
- Text them and let them know you would love to get in touch to continue the collaboration!
If you still haven’t heard back, please reach out to campaignsupport@creator.co and or your account manager. From here we will:
- Try to contact the creator as well
- Facilitate sending the creator an invoice for the product value + applicable shipping costs